Terms & Conditions
Last updated: July 27, 2026
Welcome to My Scented Mood. These Terms & Conditions govern your use of our website and your purchase of products and services from My Scented Mood.
By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or place an order.
1. About My Scented Mood
My Scented Mood is a small, independent business based in Michigan. We create and sell hand-poured soy candles, home fragrance products, and related goods, as well as offering content and subscription services such as Letters from Scented Mood.
We reserve the right to update, modify, or discontinue products, services, pricing, or website features at any time without prior notice.
2. Website Use
You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or interfere with the operation or security of the website.
You may not use our website to:
- Engage in fraudulent or unlawful activity
- Attempt to gain unauthorized access to our website or systems
- Introduce malicious software or harmful code
- Copy, reproduce, or misuse our website content without permission
- Use our content, branding, or materials for commercial purposes without written authorization
We reserve the right to refuse service, restrict access, or terminate accounts when necessary to protect our business, customers, or website.
3. Products & Product Information
We make every effort to accurately describe and photograph our products.
Because our candles and other products are handmade and produced in small batches, slight variations in appearance, color, texture, frosting, or finish may occur. These natural variations are not considered defects and are part of the character of handmade products.
Fragrance is subjective, and scent perception may vary from person to person. We provide fragrance descriptions and scent profiles to help you make an informed selection, but we cannot guarantee that a particular fragrance will be experienced identically by every customer.
We reserve the right to limit quantities or discontinue products at any time.
4. Candle Safety
Candles are open-flame products and must always be used responsibly.
Customers are responsible for following all candle care and safety instructions provided with their purchase and on our website.
Never leave a burning candle unattended. Keep candles away from children, pets, drafts, flammable objects, and anything that can catch fire. Always burn candles on a stable, heat-resistant surface and follow recommended wick-trimming and burn-time guidelines.
My Scented Mood is not responsible for damage, injury, or loss resulting from misuse, improper handling, failure to follow candle safety instructions, or failure to use products as intended.
Please refer to our Candle Care & Safety page for complete guidance.
5. Orders & Purchases
When you place an order through our website, you are making an offer to purchase the products in your order.
After placing an order, you will receive an order confirmation by email. This confirmation acknowledges that we have received your order but does not guarantee acceptance.
We reserve the right to refuse or cancel an order for reasons including, but not limited to:
- Product availability
- Pricing or listing errors
- Suspected fraud
- Payment issues
- Incorrect or incomplete customer information
If we cancel an order after payment has been processed, we will issue a refund to the original payment method.
6. Pricing & Payments
All prices are listed in U.S. dollars unless otherwise stated.
Prices may change at any time without prior notice. Any price change will not affect an order that has already been accepted.
Payments are processed securely through third-party payment providers. We do not store your complete payment card information.
By submitting payment information, you confirm that you are authorized to use the payment method provided.
7. Shipping & Delivery
Our shipping practices, processing times, international shipping information, and return procedures are outlined in our Shipping & Returns Policy.
Once an order has been shipped and transferred to the carrier, delivery is subject to the carrier’s handling and delivery schedules.
We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, customs processing, or other events beyond our control.
Customers are responsible for providing accurate shipping information at checkout.
8. Returns, Refunds & Damaged Orders
Our return and refund procedures are outlined in our Shipping & Returns Policy.
If your order arrives damaged or you receive an incorrect item, please contact us within the timeframe specified in our Shipping & Returns Policy so we can work with you toward an appropriate resolution.
9. Subscriptions & Letters from Scented Mood
My Scented Mood may offer recurring subscription services, including Letters from Scented Mood, a monthly printed letter subscription delivered by mail.
By purchasing a subscription, you authorize recurring charges according to the subscription terms presented at checkout.
Unless otherwise stated:
- The subscription renews automatically each month.
- The subscription continues until canceled.
- You may cancel your subscription before your next renewal date.
- Cancellation does not automatically refund a payment that has already been processed or a mailing that has already been prepared or shipped.
- Subscription prices may change in the future. Customers will be notified of material price changes when required.
Subscribers are responsible for keeping their mailing and billing information accurate and up to date.
The contents of each Letters from Scented Mood mailing may vary from month to month. While we may describe the types of content or extras subscribers can expect, specific contents are not guaranteed unless expressly stated in the product description.
We reserve the right to modify, pause, or discontinue the subscription service. If we discontinue an active subscription, we will provide appropriate notice and address any applicable prepaid amounts as required by law.
10. Customer Reviews & User Content
If you submit a review, photograph, comment, testimonial, or other content to My Scented Mood, you grant us permission to display and use that content in connection with our business, website, marketing, and social media.
You represent that:
- The content is your own or you have permission to share it.
- The content does not violate another person’s rights.
- The content is not unlawful, abusive, defamatory, threatening, or misleading.
- The content does not contain malicious software or harmful material.
We reserve the right to remove or decline to publish content that violates these Terms or that we reasonably believe is inappropriate.
We do not guarantee that submitted reviews or other user content will be published.
11. Intellectual Property
All content on this website, including but not limited to text, photographs, product images, graphics, logos, branding, product descriptions, Journal articles, and original written materials, is owned by or licensed to My Scented Mood unless otherwise stated.
You may view and use the website for personal, non-commercial purposes.
You may not reproduce, distribute, modify, republish, sell, or commercially use our content without prior written permission.
All trademarks, logos, and brand names belonging to My Scented Mood remain the property of their respective owner.
12. The Journal & Website Content
The Journal and other content published by My Scented Mood are provided for general informational and inspirational purposes.
We make reasonable efforts to provide accurate information, but we do not guarantee that all content is complete, current, or error-free.
Information published on our website should not be considered professional, medical, legal, financial, or other specialized advice.
13. Wholesale
My Scented Mood may offer wholesale purchasing opportunities to approved businesses.
Wholesale terms, pricing, minimum order requirements, payment terms, shipping arrangements, and other conditions may differ from retail purchases and will be provided separately to approved wholesale customers.
We reserve the right to approve or decline wholesale applications at our discretion.
Wholesale customers may not represent themselves as My Scented Mood or imply that they are an authorized representative of the brand beyond the scope of their wholesale relationship.
14. Third-Party Services & Links
Our website may use third-party services to process payments, provide shipping services, deliver emails, analyze website traffic, support marketing efforts, or provide other business functions.
Our website may also contain links to third-party websites.
We are not responsible for the content, availability, privacy practices, security, or policies of third-party websites or services.
Your use of third-party services may be subject to the terms and policies of those providers.
15. Disclaimer of Warranties
To the fullest extent permitted by applicable law, our website and its content are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
We make no warranties, express or implied, regarding the website or the information, products, or services provided through it, except where such warranties cannot legally be excluded.
16. Limitation of Liability
To the fullest extent permitted by applicable law, My Scented Mood and its owner will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
Nothing in these Terms is intended to limit liability where such limitation is prohibited by applicable law.
17. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless My Scented Mood and its owner from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms or your misuse of our website, products, or services.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes to our business, products, services, or legal requirements.
When changes are made, the updated version will be posted on this page with a revised “Last updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms & Conditions are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.
Any disputes arising from these Terms or your use of our website or services will be handled in accordance with applicable Michigan law and in a court of appropriate jurisdiction.
20. Contact Us
If you have questions about these Terms & Conditions, please contact us through our Contact page.
We’re always happy to help clarify anything before you place an order.
